Shipping Info

Current Lead Times

Lead times are are divided into three parts:  Small Orders, Spindle System Orders and ATC System Orders

We understand customers are very excited to see how their orders are progressing and get an idea of when they are expected to arrive.  Know that we are diligently working to improve our fulfillment process and deliver high quality products to you as soon as possible.

Although our shopify website does not offer pre-ship status updates, we do try to keep the following tables updated on a weekly or daily basis. 

Notice:  There was a delay in receiving certain parts like VFD's however this has been remedied and we're all-hands-on-deck to get orders out as fast as possible.

Note:  If you have a login for our website, it will not list your order until it is shipped.  Know that we do have it in our system and we are working hard to ship it out as soon as possible.  Once it ships, you'll be able to log into our website and see the status of the shipment.

Small Orders

Small orders are basically any order not including a Spindle or ATC System.  These orders are processed every week-day and should ship out one week or less.  We have a person whose job it is to process, fulfill, and ship small orders as the first thing they do upon arriving each day.  Rest assured these orders, unless you asked us to hold it and ship with your Spindle or ATC system, will go out within one week or less.

Spindle Systems

11707 - 12092 - by May 24

12093 - 12372 - by May 31

12377 - 12644 - by June 7

* Motors will be re-stocked as of May 14!  THANK YOU for your patience!

Please get in touch with support if you need a free shim for a Makita Router to get you by as you wait for your spindle kit.

ATC Systems

Since this product is our most expensive yet, we subject this product to a whole lot of testing.  Everything from motor break-ins (similar to Spindle Systems), to on-machine stress testing.  This goes especially for our Pneumatics Enclosure (PE) which is entirely of our own design.  The PE takes a while to build and are put through several intensive rounds of testing to ensure quality.  As a result we can only fulfill a hand full of orders every week.  
Just like in other areas of our business, we're actively implementing systems and hiring people to ensure we can quickly and accurately fulfill ATC System orders.

The whole team has really come together and we are now two weeks ahead of expected delivery dates.  Please know we are doing everything in our power to accelerate our shipping of all orders.  

 

Order Num Range No Later Than Shipped
7400-7999 Feb 9th Feb 21st
8000-8800 Feb 16th Feb 21st
8801-8854 Feb 23rd Feb 23rd
At WorkbenchCon’24 Mar 1st N/A
8855-8869 Mar 8th Mar 8th
8870-8882 Mar 12th Mar 11th
8883-8915 Mar 15th Mar 14th
8916-8930 Mar 22nd Mar 21st
8931-8955 Mar 29th Mar 27th
8956-8999 Apr 5th Apr 1st
9000-9050 Apr 12th Apr 2nd
9051-9130 Apr 19th Apr 11th
9131-9250 Apr 26th Apr 12th
9251-9510 May 3rd Apr 26th
9511-9660 May 10th Apr 26th
9661-9875 May 17th Apr 26th
9876-10295 May 24th Apr 26th
10296-10500 May 31st Apr 29th
10501-10935 Jun 7th Apr 29th
10935-11100 Jun 14th Apr 30th
11101-11300 Jun 21st May 1st
11301-11465 Jun 28th May 2nd
11466-11600 Jul 5th May 2/3/8
11601-11860 Jul 12th May 9th
11861-12050 Jul 19th May 10th
12051-12275 Jul 26th
12276-12400 Aug 2nd
12401- Aug 9th
Aug 16th
Aug 23rd
Aug 30th
Sep 6th